Privacy Policy

Depending on your interaction with us, we may collect the following details:

• Personal Contact Information: Your name, email address, and mobile/WhatsApp phone number when you fill out our contact form, inquire via WhatsApp, or reach out via email.
• Business & Project Requirements: Company name, website URL, design preferences, feature specifications, project timelines, content assets (logos, images, text), and budget expectations.
• Contact Form & Communication Submissions: Messages and information transmitted through our online contact form, referral submissions, email correspondence, or chat history.
• Billing & Payment Records: Client billing name, email address, address for invoice preparation, and transaction reference numbers (such as UPI reference ID or bank transfer UTR number). Important note: TNWebz does NOT process, store, or have access to your credit card numbers, debit card numbers, CVVs, or online banking passwords. Payments are conducted via external banking apps or secure payment gateway interfaces.
• Basic Technical Server Data: When accessing our website, standard web server access logs may automatically record non-identifying technical data such as browser type, operating system, and IP address for operational health and network security.

We use the collected information strictly for legitimate business purposes:

• Client Communication: Answering inquiries, scheduling initial calls, sharing project proposals, discussing technical details, and providing project progress updates.
• Project Delivery & Execution: Designing, engineering, testing, and deploying custom websites, web applications, and related digital solutions according to agreed scopes.
• Customer Support: Assisting clients with bug fixes, technical queries, post-handover support, and ongoing site maintenance.
• Billing & Financial Accounting: Issuing formal estimates, milestone invoices, tracking payment settlements, and maintaining standard business tax records.
• Platform Security: Monitoring website health, preventing fraudulent inquiries or spam submissions, and ensuring system integrity.

To provide modern, performant web development services, TNWebz utilizes reputable technology providers:

• Hosting & Edge Infrastructure: Our web platforms are hosted and served using enterprise cloud platforms such as Vercel and Firebase (Google Cloud), which provide content delivery networks, SSL encryption, and automated distributed deployment.
• Communication & Messaging: When you click our chat prompts or submit inquiries via WhatsApp, communication is handled directly through WhatsApp (Meta Platforms), governed by their respective privacy terms.
• Payment Processors & Gateways: When payments are made via UPI, bank transfer (NEFT/IMPS), or payment gateway links, financial transactions are secured and processed directly by your bank and the respective licensed payment gateway. TNWebz never collects or retains sensitive card authentication data.
• Analytics Disclosure: We do not deploy invasive third-party tracking pixels (such as advertising retargeting pixels) or sell behavioral user profiles. Any traffic analysis is restricted to standard server access diagnostics.

TNWebz does not use tracking cookies for behavioral advertising or cross-site tracking.

Our website may utilize essential local storage or transient session tokens solely to preserve functional user interface preferences, administrative verification states, and to maintain site performance. You can configure your browser to reject or clear cookies at any time, which will not impair your ability to browse our core website content.

We retain client personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact inquiries that do not progress into active projects are periodically purged.
• Active client project files, correspondence, and technical specifications are retained during the project lifecycle and for an appropriate warranty/maintenance period.
• Financial transaction documentation, invoices, and payment receipts are retained for the duration required by applicable Indian tax and accounting obligations.

We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data transmission between your browser and our website is protected using Transport Layer Security (TLS / HTTPS) encryption. Sensitive client access credentials shared during project delivery are handled using restricted access and destroyed or returned upon project handover.

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your personal records (subject to mandatory legal, invoicing, or tax retention requirements).

To exercise any of these rights, please send a written request to tnwebzz@gmail.com. We will review and respond to legitimate requests within a reasonable timeframe.

TNWebz reserves the right to update or modify this Privacy Policy periodically to reflect changes in our operational practices, regulatory requirements, or website capabilities.

Any updates will be published directly on this page with an updated "Effective Date". We encourage you to review this page periodically to stay informed about how we safeguard your information.