Payment Terms

The final cost of any project is based strictly on the approved quotation and mutually agreed scope of work.

• Quotations are generated following an initial project assessment and outline all included deliverables, page counts, features, and timeline estimates.
• Quotations remain valid for thirty (30) calendar days from the date of issuance, after which TNWebz reserves the right to review and adjust estimates according to current capacity.
• Client sign-off or payment of the advance invoice constitutes formal acceptance of the quoted scope and these Payment Terms.

The advance payment reserves dedicated developer availability, covers project discovery, initial wireframing, architecture design, and schedule mobilization. No development or design production will begin until the agreed advance payment has cleared in our account.

For medium and large web projects, payments are typically distributed across key milestone stages to maintain alignment:

• Milestone 1 (Initial Mobilization): Advance payment prior to project kickoff, discovery, and UI architecture.
• Milestone 2 (Design & Staging Approval): Interim payment upon presentation and approval of core functional page templates, responsive layout, or staging preview.
• Milestone 3 (Final Deployment & Handover): Final balance payment prior to production deployment, domain pointing, or code transfer.

The exact milestone breakdown for your specific engagement will be clearly outlined in your custom project proposal.

Full and final settlement of all outstanding invoices is strictly required prior to:

• Deploying the finished website or web application to the client's live production domain.
• Transferring repository access, master administrative accounts, or raw source code files.
• Handing over hosting server control or root DNS configurations.

TNWebz does not provide live server deployments or release complete source code repositories on partial balances or promises of future settlement.

Any additional features, new web pages, complex API integrations, or fundamental design revisions requested after project scope approval will be treated as out-of-scope work.

Such work will be estimated separately and billed at our standard hourly consulting rate or as an agreed fixed add-on fee. TNWebz will always seek written approval from the Client before undertaking any billable out-of-scope tasks.

Third-party products and external subscriptions are billed separately unless explicitly bundled within a written project package:

• Domain registration, renewal, or DNS management fees.
• Third-party web hosting, Virtual Private Server (VPS), cloud hosting, or database charges.
• Premium commercial software licenses, paid plugins, custom fonts, stock media, or UI kits.
• Paid third-party API subscriptions (e.g., payment gateways, SMS OTP providers, Google Maps API, translation tools).

Where TNWebz procures third-party services on your behalf, payment for those expenses must be reimbursed in full in advance.

All invoices issued by TNWebz are due immediately upon receipt or within five (5) to seven (7) business days of issuance, as specified on the invoice.

Project Suspension for Overdue Payments: If an agreed milestone payment is delayed beyond seven (7) calendar days, TNWebz reserves the right to immediately pause all active development, postpone delivery timelines, and temporarily disable staging previews until all outstanding dues are paid in full.

We accept payment through the following verified methods:

• Direct Bank Transfer: NEFT / RTGS / IMPS bank transfers to our designated bank account.
• Unified Payments Interface (UPI): Fast and secure transfer via Google Pay, PhonePe, Paytm, or BHIM.
• Payment Gateway Link: Official online checkout link for card/net banking payments via verified payment gateways where configured.

An official electronic invoice or payment confirmation receipt is issued via email for every payment received.

All cancellations and refund requests are governed exclusively by our Refund & Cancellation Policy.

If you believe an invoice contains an error or dispute any billing line item, you must notify us in writing within five (5) business days of invoice receipt. Both parties agree to resolve any genuine billing concerns amicably and in good faith before initiating formal legal or payment dispute measures.